Operations Representative

Job Description:

The Operations Representative is an entry level position in a fast-paced environment on the cutting edge of the transportation brokerage industry. As an Operations Representative, your main focus will be supporting the Customer and Carrier Teams by managing data and ensuring the accuracy of essential load information. The Operations Representative is a full-time, U.S. non-exempt position.  

Advancement opportunities are directly related to effort and this position is a stepping stone to a career with Reliant. Hard work, attention to details, and overall company growth will ensure your future success with the company. If you are organized, energetic, a self-starter, and determined to succeed, then Reliant Transportation is the company for you.

Key Responsibilities

  • Daily data entry of Customer load tenders in Transportation Management System

  • Daily Customer Service support for Reliant Customers and Carriers

  • Answers incoming calls, schedules appointments, provides shipment information, and carrier check calls

  • Provides Daily Operations support to both the Customer and Carrier Team members

  • Administrative projects and assistance for other Reliant Teams, when needed

  • Regular attendance and all other duties as assigned.

JOB SKILLS:

  • Able to enter data accurately and efficiently

  • Attention to detail and the ability to problem solve

  • Solid organization and time-management skills

  • Able to multi-task in a fast paced environment

  • Solid computer skills in Microsoft Office Products with the ability to learn logistic software quickly

  • Able to communicate clearly and concisely

EDUCATION:

  • Associates degree or higher, or

  • Combined 5-years of, college, administrative, or Brokerage experience preferred.

PERFORMANCE METRICS:

  • Lincoln Office growth

  • Transaction Accuracy