Customer Service Intern

Job Description:

Reliant offers paid internship opportunities in a fast-paced environment on the cutting edge of the transportation brokerage industry. Our internship program is uniquely designed to immerse you in the industry and give you the chance to experience what building a lasting career in the transportation industry is like. Be a part of the Reliant Team, as this position is responsible for helping our Accounting and Operations Teams with settling loads when proof of delivery documents are submitted by our carriers, and for entering tendered loads as they come in from our customers. Freight is our business, and load accuracy is essential to Reliant’s success.

No two days are the same here, and you will work side by side with our team of professionals to negotiate and problem solve. Those who have found their long-term fit with Reliant have been high achieving and responsible. Success in this role can lead to future, full time possibilities. If you are energetic, hardworking, able to work in a fast-paced environment, and enjoy dynamic transactional work, then Reliant Transportation is the company for you!

Key Responsibilities

  • Assist with settling loads when proof of delivery documents are submitted by our carriers.

  • Follow up on discrepancies with Reliant’s Logistics Team, customers, or carriers to resolve load issues.

  • Daily data entry of customer load tenders in Transportation Management System.

  • Daily Customer Service support for Reliant customers and carriers.

  • Assist other Accounting and Operations Team members on a daily basis with special projects and other tasks.

  • Regular attendance and all other duties as assigned


  • Attention to detail and the ability to problem solve

  • Ability to communicate well with Reliant Teammates

  • Able to multi-task in a fast paced environment

  • Solid computer skills in Microsoft Office Products with the ability to learn logistic software quickly


  • Current student or recent graduate.


  • Timely and accurate load entry and settlement

  • Reliable attendance and effective communication